1 reviews | Active since May 2016
Do NOT choose Telkom as a service provider!
<p>I have been waiting almost 30 WORKING days for my additional line on a existing Tekom mobile account. They already deducted R449 on 19 April without my consent. There is NO answer on the 10213 number and I have numerously been promised that I will be receiving my reference/waybill number, to receive my device, but no results. They have advised me that, after paying, my contract was automatically cancelled because of "no stock". I have tried to privately tweet, email and facebook message them - with only empty promises of action. This has been the most horrifying experience of my life. I'm not even able to cancel (if I would choose) and receive my money back - because they don't answer their phones. DO NOT CHOOSE TELKOM!</p>
Good day ilze776
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day ilze776
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day
This was 9 WORKING days ago. I have had nobody contact me regarding this query:
This is now 39 WORKING days ago since my account was debited. I need to cancel this transaction with immediate effect – PLEASE return my money ASAP!
Good day
This was 9 WORKING days ago. I have had nobody contact me regarding this query:
This is now 39 WORKING days ago since my account was debited. I need to cancel this transaction with immediate effect – PLEASE return my money ASAP!
