MH
Muneeba H

1 reviews | Active since Oct 2013

12 Mar 2019, 15:47

do not change to huge telecom via telkom wireless!!!

i was approached by gentlemen from telkom wireless who offered to port my business line to a per second billing with huge telecom, assuring me that there would be no changes in how things were working but just a better rate and savings. I agreed but this has costed me hugely! i was left with an ADSL line that was cancelled! my service provider could not assist here as telkom wireless had cancelled it and i am still meant to pay the normal monthly cost with my service provider. this was cancelled on 27 Feb...i had to do monthend without internet! I was assured it would work by Monday the 4th of March. On querying it i was just told a story after the next and never once actually called with any updates. It is now the 12th of March and i am still being sent from pillar to post. My Business has suffered greatly and it has put me back with all my work. I am providing a medical service and cannot function without internet. i have been using my 3G stick and have used in excess of R300 to date! This is completely an error on their behalf and people should really think twice or even thrice before changing over to any of the telkom wireless contractors. In this even the number was ported to huge telecom who doesnt do ADSL. Huge telecom mentioned that i now have a 24 month contract with them which telcon said was not a contract but month to month! They have not provided me with any of the documents either! The gentlemen i have been speaking to are Mike Sithole, Dion Mahlangu and Munya Tcharwa.

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