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AG
Andre G

1 reviews | Active since Sept 2018

13 Sept 2018, 12:44

'Do not bay anything from Telcom.

They sell a WiFi rooter to me but it was the wrong one. So thy come and collect the rooter, they also told me to fill a cancellation form what i did. I phone several times and get e-mail addresses to sent every thing again. Nothing help, they sub traced every month money from my bank account. What did i have to do more to stop this whole thing. They change the amount every month to get it though my bank account.

0
Replies (7)
AG
Andre G's update15 Sept 2018, 11:08
Reviewer Update
Still nothing happens, on the 13 July 2018 R2149.58 05 Sept R150.33 and 15 Sept 2018 R300.76. I stop it again at the bank. When will something happens or a replay.
Telkom
Telkom's reply16 Sept 2018, 12:14
Official

Good day andre59,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

AG
Andre G's update25 Sept 2018, 09:54
Reviewer Update
Hi Igsaan, thank you for the replay. I hope something gonna happened, what aboat all the bank costs. You welcome to phone me if you need something more ***
AG
Andre G's update03 Oct 2018, 15:46
Reviewer Update
Still nothing happens, will anything happend.
AG
Andre G's update05 Nov 2018, 15:27
Reviewer Update
I wrote letter on 15 Sept 2018, still thy subtrack money from my bank account. Must I publish this again or what must I do. Still now response.
AG
Andre G's update05 Nov 2018, 15:40
Reviewer Update
If I look at the responds of all the people that have a probleme with Telcom, Telcom does not respond on any complain. Is that the way Telcom want to keep custemors happy. There is no service or a custemore care department that want to help, but thy sed on TV and every were the good service thy give to the people, but there is nothing, no service at all.
AG
Andre G's update13 Nov 2018, 09:19
Reviewer Update
Telkom send me reminders to pay the account that is in the arrears, will anything happenend. I am at this to phone Carte Blanche and ask them what did thy think about this case. I wonder what will happend. If somebody just replay but nobody replay ??????????????????????