1 reviews | Active since Nov 2015

20 Dec 2016, 13:16

DO NOT APPLY ONLINE - EXCESSIVE DELAYS

<p>I app**** for a LTE 20Gb deal on the 08/12/2016......everything was approved telephonically after waiting for quite some time. Then I was informed that I would receive my modem within a week......it's now 20/12/2016 and after calling 081180 the order is still not on the system!!!</p> <p>I've been into the Telkom store in Westwood Mall on 19/12/2016.....but was informed that they cannot help because the Telkom Online application "is on another/separate system".</p> <p>After calling 10213 and holding on for 20minutes....no one had answered and I want to cancel my order. Best thing is that you cannot even cancel it at a Telkom store.</p> <p> </p> <p>I've tried looking online (Telkom website) for cancellations.....yet nothing is available. Amazing how easy it is to apply....but when things go wrong....it's a fight and mission to resolve.</p> <p> </p> <p>For those looking at signing up with Telkom.....I suggest you to look at another service provider before applying....or enjoy being messed around unnecessarily.</p> <p> </p>

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