1 reviews | Active since May 2015
Do i pay for dail up? or 2mb speed
Over the last 3 odd months i have been on my tellephone daily more than on the toilet in a week's time<br> <br> I innitially thought it was mweb being all careless ect ... up to the point where they tested a telkom guest account .... speed was 500ms above, at times above 1000ms<br> <br> a technician was dispached, took him 3 days to get here only to plug a smal device into my tellephone port, then he dissapeared for 2 hours (exchange is not even 20kms away from my house) ,,,, then he told me the exchange is fine ... he left .... (thats rotten service).... i did SEVERAL port resets and account changes on mweb and on telkom ... took me many man hours .... then the ping was fine again MOSTLY only during non-peak hours<br> <br> seems today is the start of a new chapter with pings above 400 and telkom stating they will send a technician out? EXCHANGE IS FINE!!!!! does the technician want to come drink coffee at my house?<br> <br> We pay a service fee ... telkom's ****ty infrastructure and careless attitudes is what needs to change<br> <br> they need some competition<br> <br>
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
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We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
