Do I need to say more

I have never came across such a bunch *********** people. I refuse to believe that not one person in that BIG company is able to help me.

I got a call via Buy Mondo for a data contract which I agreed to for R218 only to be billed R254. After beinflg unsuccessful contacting Telkom via Buy Mondo, I tried to call them direct. On 2 occassions the agents dropped my chats.

I was told to deal with Telkom.

After reversing the money thrice, no one called me whatsoever. They decided to into my account with different reference number which I am unable to reverse.

I need Telkom to come to the party and give me some explanation or are these the only platforms where they engage with their customers?

Next I wi be contacting the Consumer Ombuds