Do I need to go to ICASA???
<p>Frustrated doesnt even begin to describe wher we are at with the service we have received. We are being billed for an account that has been closed!!!! Our account was debited and now we need to reverse!!!! We are also receiving smses from NuDebt stating we are in breach of contract and to call them re a payment. How is this possible when we received a letter confirming that our accountw as closed?</p> <p>Long story short is that Mobile Talk didnt cancel our contract and we were listed for something we should have been. After stacks of headache we just paid the balance and eventually got a letter confirming that our account is closed. </p> <p>After all this headache, Telkom debited us again on Xmas day. We had to go and reverse the transaction! a few days ago, Telkom debited again, We need to reverse again!!!</p> <p> </p> <p>Now to top it all off, we are being harrassed with smses from NuDebt saying we in breach of contract and need to contact them.</p> <p> </p> <p>How the hell can this be possible when this account was settled and closed?????</p> <p> </p> <p>If we are incorrectly listed again, i will sue Telkom. The last time we had to wait a month for this to be removed due to your lack of competence. This time we will not do so, this time i will take legal action against you. </p> <p> </p> <p>From: Shaun Smith (S) ********** <br /> Sent: Wednesday 21 December 2016 2:42 PM<br /> To: ********** /> Cc: Senisha Chetty ********** /> Subject: FW: Thavaseelan Chetty - ********** 52 LETTER ATTACHED</p> <p> </p> <p>Good Day</p> <p> </p> <p>Please note that we have requested the Credit Bureaus to remove the arrear payment and written off status/default status from consumers profile and update to paid in full and closed.</p> <p> </p>