SH
Sheldon H

1 reviews | Active since Jun 2015

08 Nov 2015, 16:52

Do I actually have Internet?

Hi Telkom <br> <br> I dunno really how to but this into words so I'll just put it as it is. <br> <br> If you go onto my account you'll see I've logged the same fault over and over 4 times in a row - just to be told it has been restored over and over again... When obviously it has not. <br> <br> I am an avide online gamer and yet after a hard days work I come home to discover the fault I had been told was restored via sms every day... Still persists. <br> <br> Telkom when I say interminitent Service. That's exactly what I mean. My service disconnects every 10 minutes and it's simply un****ional. At this point I don't think I actually have an Internet subscription with you cause I'm not being looked after and simply have terrible Internet. <br> <br> Contact me soonest as I'll just switch to another Internet provider if this is not sorted <br> <br> Sheldon. <br> Account ***<br> <br>

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Replies (1)
Telkom
Telkom's reply08 Nov 2015, 16:59
Official
Hello Sheldon Holliday,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM165623.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media