JA
Joshua A

1 reviews | Active since Mar 2015

08 Mar 2015, 14:11

Do Gaming add on still deducting data from cap

After purchasing the Do Gaming add on specifically to download games for my PS4 this month it simply doesn't work. I've tried resetting the router a number of times and nothing changes even though their website clearly states the add on is active on my account. It seems as though online gaming isn't deducted off the regular cap but all downloads on the PS4 still are! <br> <br> As can be expected sitting waiting for Telkom to pick up their phones was a huge waste of time, and so was speaking to their technicians. <br> <br> I wasted R50 buying this add on and have already nearly depleted my 50GB cap due to the large size of PSN downloads. DO NOT TRY THIS SERVICE, WASTE OF TIME AND MONEY!

0
Replies (1)
Telkom
Telkom's reply08 Mar 2015, 15:31
Official
Hello alvarezp,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM94737.

We apologise for any inconvenience caused.

Regards,
Wesley Arendse
Telkom Social Media