Ditzy Data

We are on holiday, I went to Telkom to buy data. I chose the 20 Gig + 20 Gig holiday bundle. Since the get go it would not work and the error was: "The internet may not be available" This morning I connected and was told the data was depleted. After calling the call centre I was told that in the Garden Route region, the LTE data won't work. The consultant works at George Mall he should have told me it would not work. Now I have to go back to Telkom, stand in line and then try to get my money back. Call centre just says we can't do anything from our end. I am so frustrated. This is *****, knowingly selling a product you know won't work. I want to enjoy my holiday and it's going to be tough doing it in line at the mall?