Disturbing Service

Good Day<br> <br> I am very disappoint in the recent service i have experienced from Telkom. they have really lost alot of trust when it comes to offering fantastic service but never deliver and don't give you feedback on what is happening. i have moved into my new home 3 months ago. before i had moved i called Telkom to move my service to my new place and was told they can, but it will take time. THREE weeks later I had enough and decided to call Telkom to find out what is happening. After finally getting an agent (whom sounded as if they weren't even interested in my order) said that my order and service was cancelled. I opened a new order and asked again for it to be placed in my area and yet again a week later i call and it was cancelled again this continued for another month. i am very disturbed by this and i am not very happy as yet after all this i still get a bill yet i am not using the line at all please advise on this situation. <br> <br> I hope this can be resolved<br> Mr Pretorius