AJ
Abdul J

1 reviews | Active since Jan 2015

12 Jan 2018, 13:23

Disservice delivery

I’ve app**** for an internet package on the 20th of December. To date I have received no communication regarding my installation. I am failing to understand how a company offering a service can neglect or totally disregard the needs and expectations of their clients. Poor service delivery or no service delivery. I’m taking my business else where.

0
Replies (2)
Telkom
Telkom's reply07 Feb 2018, 10:10
Official

HI Acajoe

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

AJ
Abdul J's update07 Feb 2018, 15:04
Reviewer Update
My review was posted on the 12th of January, it took you almost a month to respond. I'll wait to hear from you in March.