Dissatisfied service, disgusting to say the least

<p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17. ********** ********** px;">On Friday the 6th Of January around 1pm I called into the Telkom Customer Care line (from no. ********** ) regarding a complaint I had lodged on the 28th of December 2016...</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17. ********** ********** px;">Nandi the consultant I spoke to couldn't help me and she proceeded to transfer me to your data department.<br />I was then assisted by a woman named Zama, I explained my complaint that I had lodged regarding my 150mb daily data including airtime that disappeared from my account the morning after the day of purchase.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17. ********** ********** px;">She then told me that daily bundles expire at midnight, I then told her no Telkom's daily bundles expire exactly 24hours from time of purchase. I then proceeded to ask her why should I be the one to teach/inform her about Telkom products when she's the one who works for Telkom and then she sounded confused...She proceeded to tell me to hold on the line which she hung up without me getting helped.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17. ********** ********** px;">I know that there can be technical issues but in this instance I have reason to believe that she intentionally hung up because I know and have experienced a call getting cut from your call center but I've had consultants call back but in this case she didn't.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17. ********** ********** px;">I am utterly disgusted, disappointed and heavily annoyed by Zama's bad service.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17. ********** ********** px;"> </p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17. ********** ********** px;">2weeks latet and I still don'. Know what happened to my data</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17. ********** ********** px;"> </p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17. ********** ********** px;">Disgusting service</p>