Dissatisfied customer

I needed to pay for my account, was advised that payment will reflect within 15mins to 1hour of paying on their BULL**** Telkom interface. I called after an hour, apparently nothing... I waited another 3hours, still nothing!!! When I call @ 17:00, apparently it’s out of working hours, which is 17:45 as per their voicemail message. The consultant who helped in the faults dept. has me now said it takes 24-48hrs to reflect???? MORAL OF THE STORY: THE APP IS ***, THE WEB IS ***!!!! Don’t waste your time or data... other uncapped internet provider suggestions are welcome pls