1 reviews | Active since Aug 2016
Dissatisfied customer
<p>Hi,</p> <p> </p> <p>Im highly dissayisfied with the service ive recei ed from telkom since middle of December when a fault was reported of my adsl line not working.</p> <p> </p> <p>I have been pushed from pillar to post and still nothing has come of it. I e logged numeroua complaints both telephonically and via twitter and there just now urgency or will to want to fix my problem. I was told that because my issue is a fault and not a new installation my issue doesnt take preference. Is this the type of service telkom offers their customers??</p> <p> </p> <p>Im appaled by the technicians that came out to my premises as they are absolutely clueless and lazy. They are employed to do a job yet they think they doing me a favor by trying to assist. Im quite frustrated and would like this issue to be escalated as far up and as soon as possible.</p> <p> </p> <p>I wish i could just move my line elsewhere as ive never experienced such bad service in my life. I mean SA is full of poor service but Telkom outshi es them by far.</p> <p> </p> <p>Regards</p> <p>Shaherd</p>
Good Day,
Thank you for making contact with us,
Your fault has been escalated, There is a current network fault in our area logged, Our techs are actively working on resolving the issues, Our team
Please accept our apologies for the inconvenienced caused
Regards
Telkom Social Media Team
^BD
Best regards,
Good Day,
Thank you for making contact with us,
Your fault has been escalated, There is a current network fault in our area logged, Our techs are actively working on resolving the issues, Our team
Please accept our apologies for the inconvenienced caused
Regards
Telkom Social Media Team
^BD
Best regards,
