Dissatisfied Customer

ADSL line has not been working since 27/02/2020, called to log a call on the 28/02/2020, no response was received, called again on the 04/03/2020 spoke to londiwe and was advised that the copper cables was ****** and Telkom would not repair it as they are migrating to LTE, I was transferred to the biling department and spoke to Sibusis who advised me he would be ordering a wireless device, till today I have received no feedback. I made a follow up call today (11/03/2020) and spoke to so many consultants( Jennifer, Nomkebo, Nombuso) , consultants were very unfriendly and rude and even said it is not their fault like it was mine. very dissatisfied with the service from Telkom Spoke to Wajida and found out my order for the wireless device was never placed I eventually spoke to Mhlonishwa ( received great service) who advised that I should rather cancel the services as I could not get a wireless device and I would be paying for a service I was not using. highly dissatisfied with Telkom services