Dissatisfied customer!!!

Dissatisfied customer I have never received such terrible customer service in my life till I had to deal with Telkom !!!! On the 10th of December 2018 a technician came to my place to do the instillation and did the most PATHETIC job. He had run cables/wiring very untidily down my passage floor and had done a haphazard job to put it mildly. I than had to contact Telkom to get someone to come back to do the job properly as they failed miserably the first time around. From then till now the internet has not been connected!!!!!!!!! I have spoken to your very useless staff members which each person giving me a different reason to why it was not connected. For a company that is meant to run like a well oiled machine it’s more like you guys are running a circus based on the poor customer service I have received in the past month and a half and not a professional reputable company. The most common reason i was given as to why the WIFI has not yet been connected is because my order needed to be closed and all it needed was a simple click from a Telkom IT consultant and yes no surprise here IT STILL HAS NOT BEEN DONE!!!!!!!!!!!!!!!!! Everytime i requested to speak to a manager the agent would give the excuse that the manager is busy and took my details down to get the manager to contact be back ONCE AGAIN Telkom has failed disgustingly to service their member accordingly as i am still waiting for this call. (and please do not give me another ******* excused that someone has tried to contact me because no one has) I then eventually after many attempt of trying to get through to someone who can help i spoke to a technical consultant who confirmed i need to speak to a manager as the Telkom call centre agent will make me run from pillar to post I do not see why a manager has not contacted me and why Telkom treats their customers so badly, yes we pay for the product but we also pay for customer service something of which Telkom does not have. Please get a MANAGER to contact me regarding this matter as posting on hello peter was just the tip of the ice berg as i am totally frustrated at this point. My contact details are 072 ********** Mr Y Pillay. For yourself to be a better service provider please provide your staff with the sufficient amount of training to be able to be customer service consultants because right now they are just a waste of time to me, other customers, to your business and your brand. Thank you Hope you hear from you soon.