Dissatisfied client received pathetic service

On the 27/10/2017 I took a new contract with Telkom Cornubia for the PS Lite Gold 1GB for R179 pm. The spend limit was not ticked on the contract which I have proof of and cannot understand when the account was processed there was a spend limit of 5oo ticked which was the fault of sales person. I was billed in for 3 months consecutively December, Jan and Feb an exorbitant amount that was debited from my bank account.

I have logged many cased with Telkom and to date I was assisted . It is now 1 year to date that this billing was not resolved . I was sent from the store to the call centre to log the query for a refund for the last year back and forth and nobody took ownership for their mistakes.

I am extremely irate and appalled by the service that the branch has offered and reluctant to assist in anyway to help the client.

I need an urgent refund for the 3 months mentioned above to be done ASAP.