Dissatisfied client of Telkom mobile

I recently purchased a Samsung S8 plus at telkom table bay in table view. After only having the phone for a month, the cellular device started giving me problems. I then had to drive back down to table bay costing me money to now travelling back to the store. After speaking to one of the consultants who was not friendly at all i was told that it was now my problem and that i would have to take the phone back to Samsung in canal walk myself. The level of service i receive was truly pathetic. The customer experience, was appalling to say the least. I now had to pay to travel down to Samsung in canal walk. After arriving at Samsung i was informed that even if the phone had a moisture problem i would have to see to it myself even though the promise i was given was that the phone was water resistant, taking in the fact that the phone was no where near water at all. I am truly outraged by the service i was given by both mentioned parties. If this is the kind of client service one can expect from such well known companies then i would not recommend TELKOM OR SAMSUNG to any consumer wishing to make a purchases from the above mentioned parties.