Dissatisfied

Hi good morning, few days ago I wrote a review regarding my interaction with telkom and d/link service, it's sad cause telkom is such a huge brand and alot of people use them, and to think no one from telkom had the decency to contact me to ask me what happened, I had to call yesterday again for assistance and I haven't received any feedback but I was sent a bill for R650 for my next debit which half of the month I didn't have WiFi, so how is that possible