1 reviews | Active since Jun 2017

03 Jun 2017, 12:31

Dissatisfied

<p>I took out the 15 gig, 5 gig day surfing and 10 gig night surfing mi-fi deal, the 5 gig finishes before the 15th and this month is worse 4 gig finished in a few hours of loading , I have been calling the call centre with no assisstance</p>

0
Replies (3)
Telkom
Telkom's reply04 Jun 2017, 15:39
Official

Hello goodboy-nelly-mathebula

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply10 Jun 2017, 14:39
Official

Good day

Trust you are well.

Please be advised that our system indicated no unusual data depletion of the number ***, kindly deactivate automatic data application.

Kind regards

Ithabeleng

Telkom social media team

Best regards,

's update12 Jun 2017, 21:16
Reviewer Update

Good day correction im compaining and been complaining about mi-fi ********** 835
you guys still owe me 10gb from February I never received it, till today and as for this month I'm sickened, because I'm tired of complaining with no solution. I am expected to pay full amount but I am receiving quarter services..there's no solvent for the mysterious 8gig of which is 4daily surfer and 4 night surfer that disappeared just few hours after "being loaded".