IB
Inge B
1 reviews | Active since Oct 2017
29 Oct 2017, 14:43
Dissatisfied
My gf signed up for mobile wifi. Received two sim cards (only one is working) and one router. Ends up paying for two sim cards AND two routers. Tried resolving this issue for almost a year..at the end of ongoing phone calls she is now paying almost R800 for what? What is going on in the billing department?
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Replies (2)
Telkom's replyOfficial
01 Nov 2017, 12:53Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply01 Nov 2017, 12:53
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
23 Nov 2017, 12:56Good day
Thank you for talking our calls .
As advised we have escalated your query to our Sales team for urgent assistance and feedback will be communicated.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
Telkom's reply23 Nov 2017, 12:56
Official
Good day
Thank you for talking our calls .
As advised we have escalated your query to our Sales team for urgent assistance and feedback will be communicated.
Kind regards
Ithabeleng
Telkom social media team
Best regards,