dissatisfied

So app**** for a smart plan 100 deal on the p8 lite phone but sales lady(nandisa) made it smart plan 50 instead, when I realized I didn't have anymore data I called the call center an thy told me I'm on plan 50 instead of 100, but because I was still within my 7day I could go bk to the st0re and have it fixed, I went there but I call gloria (manger) bef0re I went in the st0re n she said nandisa will help, nandisa said I must wait a day or two 4my request t0 b processed n sent me home now 3weeks later I went bk to the st0re n asked t0 c the gloria she said she was busy, n nandi said I should wait by the end of the day it will b done they will also contact me, 3days later I went bk into the store I was there for over 2hrs waitin 4nandisa she kept making calls, she gave me a new simcard n she said I would loose service on my phone then I can use the new simcard, whn were thy g0nna do all that if I ddnt come in the st0re prior to that day b0th nandi n gloria promised t0 keep in touch but gloria the manager rejects my calls n sms'd me to say she's busy she doesn't get bk t0 me, t0day I lost service on my phone 4days later from visiting the st0re n I called the cutomer line they said my