Dissatisfactory Service

Item: Telkom
Rating: 1
Author: G1234 G

I have two data contracts (mifi routers) with Telkom but cannot be used due to network connection problem. I trouble-shooted and put the sims on a cellphone still struggled to connect. I am experiencing this same problem in Durban and Cape Town. What's is the point of paying for two data contracts that cannot connect to the network????

Helpful (0)

Replies (2)

Telkom's replyOfficial

01 Nov 2018, 13:34

Thank you for making contact with us.

Please post a private reply and provide us with your ID number together with the product/service ordered, related to your query.

Your reference number is AI***

We apologise for any inconvenience caused.

Regards,

Hazel

Telkom Social Media Team

Best regards,

Telkom's reply01 Nov 2018, 13:34

Official

Thank you for making contact with us.

Please post a private reply and provide us with your ID number together with the product/service ordered, related to your query.

Your reference number is AI***

We apologise for any inconvenience caused.

Regards,

Hazel

Telkom Social Media Team

Best regards,

G1234 G's updateReviewer Update

01 Nov 2018, 15:12

Hi, thanks. My ID No. is ***.

G1234 G's update01 Nov 2018, 15:12

Reviewer Update

Hi, thanks. My ID No. is ***.