Dissatisfaction

Good Day

This is an addition to my review on 6 April 2023

Telkom has sent again my daughter a message reading: Your account has been suspended due to Collection. I tried calling them without any luck. I called VVM debt collectors. I spoke to Cecilia. She has advised that Telkom never paid the money my daughter paid to them, neither have they advised them the payment of R352.63 has been made. We have send the proof of payment through to them and they will liaise with Telkom. We would like Telkom to call us and explain what extra money they are requesting from my daughter as this is messing up her credit profile.