DISSASTISFIED CUSTOMER

I took a contract approx 45 days ago. I am an existing 8ta prepaid customer&asked to keep my current no.I was told that I need to do it once my new sim gets activated.I was promised my phone 3-5 days, received it weeks later. I was given the run around by telkom consultants& [Email Removed] with diiferent info regarding assisting me in retaining my current number to my new contract.I have been making numerous calls, holding on for 20-30 mins before a call was answered.I have been visited with Telkom Boulders(helpful), telkom Northgate and Telkom Sandton and to date was not assisted. Today i received terrible attitude from a consultant at [Email Removed] who was less then helpful& asked me to go to a store or contact customer service. I have already been billed for mid June(inception of contract) and July and expected to pay for a service I am not receiving. This is quite fustrating for me as I use my phone for work purposes&all this run around when I am the customer.Staff are clearly incomepetent&not trained effectively to provide proper info.Please can someone help me as I do no intend to go to another store or make another call.This is certainly not my fault