DISSAPPOINTMENT TO THE MAXIMUM!!!!!

CUSTOMER CARE WITHOUT THE CARE.

Telkom is willing to accept my money but not willing to help me on the phone while assisting my elderly father who has a speech impediment, even though I have previously been in store to confirm that I should be able to deal with them and now after leaving me on hold for almost 20 min simply tells me they not willing help me with a simple invoice query.

I am deeply hurt by this as my father is unable to travel on his own and I, a hard working young black woman now need to inconvenience my self and work schedule just to redo something that some *********** agent had to do a long time ago.

I never again want to be in business with Telkom and would not recommend this putrid service to anyone. This is unacceptable that Telkom shows no regard for their clients or even a little compassion for the elderly and disabled.