DISSAPPOINTING SERVICE

I went to 3 branches to Sim Swap my sim card Protea Glen branch on the 24th December I was told that the server is not working they wont be able to assist me. Then I was told to try other branches. So I drove to Southgate branch. I was told the same thing. Yersterday I drove to Trade Route Mall I was told the Server is not working .I asked when this server going to be attended. The answer I got is I DO KNOW! As a customer this is an inconvenience for me. For a big company not have a server fixed is really disappointing. Telkom do the right thing by fixing the Server.