gM
grace M
1 reviews | Active since Oct 2012
10 Feb 2015, 13:27
DISSAPPOINTED
I PURCHASED A LAPTOP SLIGHTLY A YEAR AGO, YESTERDAY (10/02/15) WHEN I SWITCHED IT ON I GOT THE MESSAGE THAT MY BATTERY HAS SUFFERED PERMANENT FAILURE. EVEN THOUGH THE BATTERY WAS FULL, EACH TIME YOU UNPLUGGED IT FROM POWER SOURCE IT TURNED OFF.<br> THIS OBVIOUSLY INDICATES THAT THE BATTERY IS MESSED UP......HOW CAN THAT BE FOR A LAPTOP THAT WAS PURCHASED BRAND NEW?
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Telkom's replyOfficial
10 Feb 2015, 18:35Hello gkmag,
Thank you for your post.
Kindly note that we have tried making contact with you to no avail. We have sent you an email and await your response so that we can assist you further.
We apologise for any inconvenience caused.
Your reference number : SM87577
Regards,
Candice Malendisa
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have tried making contact with you to no avail. We have sent you an email and await your response so that we can assist you further.
We apologise for any inconvenience caused.
Your reference number : SM87577
Regards,
Candice Malendisa
Telkom Social Media Team
***
Best regards,
Telkom's reply10 Feb 2015, 18:35
Official
Hello gkmag,
Thank you for your post.
Kindly note that we have tried making contact with you to no avail. We have sent you an email and await your response so that we can assist you further.
We apologise for any inconvenience caused.
Your reference number : SM87577
Regards,
Candice Malendisa
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have tried making contact with you to no avail. We have sent you an email and await your response so that we can assist you further.
We apologise for any inconvenience caused.
Your reference number : SM87577
Regards,
Candice Malendisa
Telkom Social Media Team
***
Best regards,