KM
Keshnee M

1 reviews | Active since Aug 2015

20 Aug 2015, 15:49

Dissapoiting Service

My Telkom account was suspended on the 13/07 and made a payment on the 13/08 and to date my line has not being unsuspended , I made more than 100 calls to the call centre and they promised that the suspension will be uplifted within 48 to 72 hrs as it is an automatic transaction via the system , and it is now the 20/08 and my line is still not working and being promised again that it will take 48hrs . The call centre staff are so unprofessional and every time you call you put to different call centre agents across the country and they not helpful and gives me a different answer .<br> <br>

0
Replies (1)
Telkom
Telkom's reply21 Aug 2015, 13:27
Official
Hello keshnee.otp@,

We are unable to contact you on the provided mobile number.

Kindly note that we have sent you an email and await your response so that we can assist you further.

Your social media reference number is SM136902.

Regards,
Joshua
Telkom Social Media Team