Dissapointment at Telkom Mobile

<p>I UPGRADED MY TELKOM MOBILE CONTACT END DECEMBER 2016 FROM A SMART PLAN 100 TO A FREE ME 2GB PLAN. FIRSTLY ON THE SYSTEM AT THE TELKOM MOBILE STORE IT DOES NOT REFLECT ON THE SYSTEM THAT I UPGRADED. SECONDLY I AM GETTING 100 MINS FROM THE SMART PLAN 100 EVEN ALTHOUGH I UPGRADED TO A FREE ME 2GB PLAN WHICH DOES NOT COME WITH ANY MINUTES. THIRDLY I HAVE BEEN DEBITED FOR JANUARY WITH THE OLD BILL AND NOT THE NEW AMOUNT. I WOULD HAPPILY PAY THE OLD AMOUNT IF THATS THE CASE AND NOT BE CHARGED MORE. KINDLY ATTEND TO THE MATTER</p>