Dissapointing service from Telkom

I am very dissapointed with Telkom - every time you upgrade you have months and months of endless account issues which just never seems to be resolved - online assistance does not resolve the problem and if you call in and speak to an agent - nothing gets done as you request!!! You end up with this use bill every month - even though you have a taken out a plan of only R99 p/m - this is never what you end up paying!!!!! Always have systems problems & errors and then you as customer end up just paying and paying and Telkom does not really care because even though you have spendlimits in place and set up - they unknowingly cancel the spend limit and you end up paying this huge bill, even though you check your data monthly - then if you dont pay they just suspend your account - so they dont really care about you as customer!!!

Now I want to cancel my month to month plan but due to system errors you cant even do this!!!! How fair is this !!!! I end up paying for their problems etc, and do they care, no!!!! Why should they!!!!!! I am very very disappointed with Telkom !!!! Always had great stuff to say about Telkom but this past year I have nothing good to say!!!! But dont suppose they will do anything about this anyway!!!!!