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Siyabonga N

1 reviews | Active since May 2016

09 Mar 2018, 05:48

Dissapointed telkom ethics

Its dissapointing telkom i have been a loyal contract subscriber for The Full term Never missing a payment and at The end i even cancelled my contract and movesd to prepaid however iam now being bul**** by P&P attorneys daily about money R1680 which i Was Never made aware of And which is excesivelly inflated as when i asked telkom the amount is Önly R580 i have settled the amount With telkom now but iam still being harrased like a ******** this is not fair i have múltiple accounts With you and have been paying no communication Was ever made of this outstanding matter when i call the call centre no one can Help me

0
Replies (3)
Telkom
Telkom's reply02 Apr 2018, 09:50
Official

Hello Siyandlela

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

SN
Siyabonga N's update07 May 2018, 21:40
Reviewer Update
Hi I don't know maybe you just write these reply's to show that you responded no one has ever contacted me about this matter and I continue being harrased by P&P these people for something Iam not responsible for this account is fully paid for
Telkom
Telkom's reply13 Jun 2018, 08:04
Official

Hi Siyabonga ,

Thank you for getting in touch with us, we apologise for the late response.

This is to confirm that your case:***0 has been closed based on your confirmation that the connection has improved .


We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,