BE
Bernice E

1 reviews | Active since Jan 2018

15 Jan 2018, 10:17

Dissapointed service from telkom. Waiting one month now for installation and delivery.

Dissapointed in #Telkom service. I signed up on the 18 December and still have not received anything. I have phoned in multiple times to follow up on my order and to find out when the installation will take place but either empty promises are made or no one can give me answers. On the 5 Jan 2018 a technician was here for installation but after 2 hours he came to me and told me #Telkom is out of stock with routers. I asked him to install the lines so long so that if Telkom get stock they can just do the set up. After an hour the Technician told me there’s something wrong with the main line he’s going to check it out he will get back to me i haven’t seen him since. I kept on calling telkom to follow up just to find out my order was cancelled by the Technician i had to place another order and here i am today still waiting on #Telkom no one can give me feedback after i have to phone them every time paying for the calls that’s a min of 20min. Signing up to telkom its 5min on the line, following up on orders takes 20min at least just to find out that no one can give you any answers or feedback.

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