Dissapointed Potential client

Item: Telkom
Rating: 1
Author: Lucasta G

I HAVE BEEN TRYING TO PORT MY NUMBERS TO TELKOM FROM VODACOM FOR DAYS NOW I SPOKE TO ONE CONSULTANT WHO SENT ME AN SMS THAT INSTRUCTS ME TO TYPE PORTME # ID # AND ICCID NO ON THE TELKOM SIM TO ********** 678 I HAVE DONE THAT IT DIDNT WORK APPARENTLY I WAS ACCORDING TO ANOTHER CONSULTANT SUPPOSED TO USE SMALL LETTERS WHICH I DID I SENT THE SMS'S THROUGH ABOUT 8 TIMES AND THIS IS NO EXAGGERATION AS I DESPERATELY WANTED TO MOVE MY BUSINESS OVER BUT SEEMS YOUR SERVICE IS ALREADY JUST AS BAD AS VODACOMS WHAT A DISAPPOINTMENT!!!!!!

Helpful (0)

Replies (2)

Lucasta G's updateReviewer Update

10 Aug 2018, 13:28

Still no response from Telkom my husabnd called them and they told us the sim cards are not Rica'd i went back to the store where i purchased them today and was shown on the screen that indeed they were Rica'd on the 3.8.2018 please can someone call me and sort this issue out or e-mail perhaps anything please!

Lucasta G's update10 Aug 2018, 13:28

Reviewer Update

Telkom's replyOfficial

14 Aug 2018, 11:11

Hi Lucasta

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is: AI***

Regards

Luleka

Telkom Social Media

Best regards,

Telkom's reply14 Aug 2018, 11:11

Official

Hi Lucasta

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is: AI***

Regards

Luleka

Telkom Social Media

Best regards,

Dissapointed Potential client

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