tC
tina C
1 reviews | Active since Apr 2018
26 Apr 2018, 11:56
dissapointed customer
Disappointed client ??? I am still waiting from December 2017 for my device -application was lodged via online services at the Gateway branch . I called the Telkom call center -I went to the branch office -waited in the long queue-was advised to call the call center again! NOBODY could assist me and no contact since then ??? I await your urgent response ......
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Telkom's replyOfficial
09 May 2018, 09:40Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply09 May 2018, 09:40
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,