1 reviews | Active since Sept 2013
Dissapointed and Angry
Hi recently went to Telkom mobile in gateway to obtain a contract for the Samsung Galaxy S6 , it is my wfes birthday and i got this phone as a gift for her, i was approved for the contract and was told they are out of stock and they should get the phone next wednesday , when i went there , they still did not received stock , upon much argument they tried to get one from ther branch in Balito which they said will be there on saturday , on saturday when i get there ,they say they dont have the phone , my think is why are you advertising for something you dont have, all ther other network operators have the phone , is there no supply and demand on this phone and why is your suppliers taking forever, also the S6 come in Gold , white , Black and Blue but this store says they only have black and white , why is that ? when the phone came out ,it was advertised with all the different colours ? , i even told the consultant that i was going to cancel the contract and he tells me i cant do that , but you guys can take forever with the product , dont advertise something you dont have in store , its false adverting , i need this phone as a matter of urgency , also i would like a Gold.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158609.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158609.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
