MS
Mmabatho S

1 reviews | Active since Nov 2015

17 Nov 2015, 15:59

Dissapointed

There was a promotion being conducted at Carlswarld Midrand where you could buy two Telkom sim card for R100 and you will received a certain amount of data every month for a year. <br> <br> The promoters name who assisted me his name is Joshua with Cell number ***, he took my details and said my sim card will be Ricard. it has been more than a month where I called Joshua asking him when my sim card will be Ricard so as a result I am unable to access my number.<br> <br> I feel this is unfair as I am unable to access the benefits of the Sim Card.<br> <br> the last conversation we had he asked me for my serial number to date the number is still not working.<br> <br> The serial number is ***30<br> <br> <br>

0
Replies (1)
Telkom
Telkom's reply18 Nov 2015, 00:49
Official
Hello Thoza,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168839.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,