Dissapointed

My husband and I decided to cancel our Vodacom data package and move over to Telkom as we were informed by a few friends that they have great deals and then have changed. We had been looking at a ADSL package and when looking at the package it only specifies that you would pay for a ADSL Line rental and then also for a Telkom Line rental. There was also a installation fee for the line and the ADSL. When phoning Telkom I was told that if I use Telkom as a service provider that I would need data to run my ADSLl and that it would be additional cost when doing it that way. I asked why it was not specified under the cost involved and was told to do my homework. She told me about the Telkom Simple package and after explaining that I would not want a Wi-Fi package, she sounded like she did not want to help me anymore. This is a very bad experience with Telkom for the second time. I was very upset and spoke in a very load voice and was also screamed at by her and when I asked for her name and for her to spell it for me she placed me on mute.