YH
YASTEEL H

1 reviews | Active since Feb 2018

03 Feb 2018, 09:28

DISSAPOINTED

SERVICE IS REALLY BAD..OUR LINES HAS BEEN DOWN FOR ALMOST A WEEK..I HAVE BEEN PHONING AND PHONING FOR FEEDBACK..ALL THEY SAY IS THEY WILL SPEED UP WITH THE PROCESS AND AWAITING A TECHNICIAN..LIKE SERIOUSLY?AWAITING A TECHNICIAN?SUCH A HUGE COMPANY WITH LACK OF STAFF MEMBERS AND SERVICE?DUE TO NO TELKOM LINE..MY WIFI IS DOWN..AND IT BECOMES SO DIFFICULT FOR WORK AS I USE THE NET WHOLE DAY.

0
Replies (2)
Telkom
Telkom's reply26 Feb 2018, 09:25
Official

Hi YASTEELH,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply04 Mar 2018, 08:41
Official

Hi Yasteelh

Ref 323CNK310118 is now cleared. If you are still struggling with your line, kindly log another query with us.

Regards

Tumelo

Best regards,