PE
PJL E
1 reviews | Active since Dec 2013
30 Nov 2015, 13:34
Dissapearing Reference Number
On or about 26/10/2015 i was called by Telkom for the change in my present contract.<br> This change was confirmed on 27/10/2015 with reference number *** by SMS<br> When I tried to verify the progress on the Telkom website it returned a message that no such reference existed.<br> I then tried the number supp**** for any query namely ***- after nearly half an hour of holding I was transferred to another dept/body/corpse about after another 20 min I gave up.<br> 1. Is the contract still valid ( I mean it was recorded)<br> 2. What happened to the reference number.<br> 3. Will Telkom still comply with the agreement reached and when?
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Telkom's replyOfficial
30 Nov 2015, 18:33Hello P Engelbrecht,
We will trace the application, we will make contact with you for further details.
Your social media reference number is SM172980.
Regards,
Joshua
Telkom Social Media Team
We will trace the application, we will make contact with you for further details.
Your social media reference number is SM172980.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply30 Nov 2015, 18:33
Official
Hello P Engelbrecht,
We will trace the application, we will make contact with you for further details.
Your social media reference number is SM172980.
Regards,
Joshua
Telkom Social Media Team
We will trace the application, we will make contact with you for further details.
Your social media reference number is SM172980.
Regards,
Joshua
Telkom Social Media Team
Best regards,