Disrupted Service

I paid R499 on the 29 December 2015, from my wife's FNB account linked to my FNB online profile. Ref no ***. This was the third time for me to pay like this, because I had no money on my account. So the normal debit order bounced at the end of the month. Yesterday I received an sms saying my service is disrupted because of non payment. I called the call center and explained and also email the proof of payment but still my service is not reinstated. The system usually returns back service after 72 hours of payment being cleared or appeared, but is more than 22 days since I paid.<br> <br> <br> Telkom Mobile has not been good to me at all. I constantly have to come to Hello Peter for them to take me serious<br> <br> .Cell no: ***<br> Account no: ***<br> Financial Acc no: ***<br>