*****, disrespectful, cheats, coverups Telkom has it all.

*****, coverups, and lack of customer service from the the in store agents all the way up to head of departments. Someone added another's person name and surname to my profile creating another profile then added my upgrade under the other person's name and another sub section you have my details again. This caused double debits and only when I called to switch over banking details last year did I get the rude awakening that 1) the agent didn't do what she had confirmed she had done on the call. 2) I have multiple rejected debits and other peoples information on my account. I spoke to customer service who advised this would be sorted that said I should go in store. Contacted the agent in store they advised a ticket was created and this should be resolved shortly. This year in May I received my statement and I was due for upgrade in June. Contacted the agent and since then it's has been a hell show, I don't have the mental strength to retype or explain everything that had happened since than as it has been so much. To date I have reached out to 2 ***** managers and have still received no feedback as to who added this unnecessary information as when I went for my upgrade it then moved from 2 to 3 profiles and the manager from the store when I asked for the info as to who and where the info was added to my account as I wanted to take it further as this is affecting my business ect, the manager than expedited the deletion in just 3 hours WITHOUT obtaining the information for me. I am now still paying on a month to month so the company isn't interested in fixing the matter. Brenton Wheatley, Johannes Simelane, Zahid Toffie, Sharnie O'brien are just a few of the people I've been dealing with that should really reconsider their career choices as each one of you lack empathy and customer etiquette. Still awaiting the feedback on who is responsible for this!