Disregard for customers, never again Telkom
No connectivity, no service on my data lines for a year yet debit order a go off every month.
Was told by an agent at Richards Bay its not Telkom's problem I relocated, I have to wait for contract to end so I cancel.
Even though my contract lapsed in December 2017, I am unable to cancel month-to-month subscription as you can only cancel by sending an email, as per revised process, but given an un-monitored address.
I am tired of Telkomsa and doubt I will ever be their customer.
This is unacceptable at any level.
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