TM
Thedi M

1 reviews | Active since Feb 2012

26 Nov 2015, 15:10

Dispute resolved

i had a dispute with Telkom (***0 and ***3) where i was debited an amount of 700 for 2 months. Finally after 5 months they said they were attending to it.<br> <br> i recently got a message from telkom saying they had rectified the issue and i now only owe R813. <br> i refuse to accept this amount as my monthly bill is R520, how did you come to that amount where i owe you more money than before the dispute. im supposed to get a refund for the amounts i was wrongfully debited on.

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Replies (1)
Telkom
Telkom's reply26 Nov 2015, 17:54
Official
Hello Drumzz,

We will have our Billing Team to further investigate your dispute and they will contact you with feedback.

Your social media reference number is SM171992.

Regards,
Joshua
Telkom Social Media Team

Best regards,