CG
Casper G
1 reviews | Active since Oct 2009
16 Jan 2017, 06:45
DISPUTE LOGGING
<p>I logged a dispute on the Telkom website regarding my latest invoice on 15/01/2017.</p> <p>The logging went through successfully, but the dispute has now disappeared from Telkom's website.</p>
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Replies (2)
Telkom's replyOfficial
16 Jan 2017, 13:55Good day
Thank you for making contact with us. Kindly provide your ID number for our consultants to assist.
We can be e-mailed at ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply16 Jan 2017, 13:55
Official
Good day
Thank you for making contact with us. Kindly provide your ID number for our consultants to assist.
We can be e-mailed at ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
CG
Casper G's updateReviewer Update
23 Jan 2017, 06:24Well, this was an execise in futility. I received a promp reply from the Telkom Social Media Team requesting more information. I rep**** with the info via email as requested. Guess what, one week later, and absolutely no response from Telkom.
CG
Casper G's update23 Jan 2017, 06:24
Reviewer Update
Well, this was an execise in futility. I received a promp reply from the Telkom Social Media Team requesting more information. I rep**** with the info via email as requested. Guess what, one week later, and absolutely no response from Telkom.