GR
Garth R

1 reviews | Active since Aug 2015

13 Aug 2015, 12:32

Dispute keeps being escalated with no response

Called Telkom on the 20th July to advise of billing dispute, I have since contacted Telkom approximately 6 times and every time my dispute gets escalated but no one gets back to me ever? This is unacceptable and I need a response or feedback urgently!

0
Replies (1)
Telkom
Telkom's reply13 Aug 2015, 15:59
Official
Hello That cant be?,

Thank you for contacting us.

We will look into your ADSL billing query, and provide feedback the soonest.

We do apologise for your experience.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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