AK
Andre K
1 reviews | Active since Dec 2009
25 Nov 2015, 11:09
DISPUTE ID ***6 Whers my money???
I know I'm really stupid to request moneys from one Telkom account to be transferred to another and expect it to happen . BUT I did. So now where's the MONEY HONEY???? <br> DISPUTE ID ***6 I gave instruction to Telkom to transfer the credit on my account *** (mobile account)of R175.93 to my account ***. Telkom did debit account *** with R175.93 but have NOT credited this amount to ***. What happened to my money?<br> <br> I again checked with your billing department 25/11/2015 (as they cannot respond to you) and have ascertained that no \transfer"appears in my account.. I now have to presume that my money has been ******. <br> <br> <br> <br> """
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Replies (1)Telkom's replyOfficial
25 Nov 2015, 11:43Hello AnKeyter,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM171354
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM171354
Regards
Luleka
Telkom Social Media Team
Telkom's reply25 Nov 2015, 11:43
Official
Hello AnKeyter,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM171354
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM171354
Regards
Luleka
Telkom Social Media Team
