XG
Xola G

1 reviews | Active since Feb 2019

31 Jul 2025, 08:19

Dispute against Telkom Contract without Service More Than 12months

Dear All Authorities

I have completed complaint form looking forward to hearing from all involved stakeholders. This complaint is about Telkom has enforced me Xola Gubuza ID *** to pay monthly premiums with getting services, it is been a year now paying service that I don’t receive. I physically go to Telkom stores, they always saying someone within the organisation is not solving the case, instead they keep closing it without solving it. I declare abuse of my rights, losing service to phone and losing monthly amount of R1200 monthly which can be translated to R14000.00 to Telkom, excluding suffering of buy airtime and data that cost me R2300.00 monthly which can be multiply buy the duration that Telkom did not give or provide service. When I tell Telkom that I will stop paying, they saying my credit record will be affected at credit bureau, currently I am surviving under threats and ************. Those threats made my life very difficult even to pay my account consistence, school fee, electricity bills etc This is cellphone numbers that I pay monthly without getting a service, instead buying prepaid airtime and data bundles 1. This *** cellphone number hence I pay R839 monthly. 2. This *** cellphone number hence I pay R379 monthly. I am asking financial institutions of consumers or legal profession to help me by getting back what I have lost, and terminate this contract due to ill treatment from Telkom. I am looking forwards to sue this organisation.

Kindly Regards Xola Gubuza

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