Dispute

<p>In August my cable was snapped and lying on the floor for over 3 months but we also had an area fault for almost 2 months. In that time I had to pay for services (MWEB, ShowMax, Netflix) but couldn't watch as we had no line. I logged a dispute as I want my money back and they don't phone you but when you follow up they have rejected the dispute but they don't even tell you. I have wasted over R2000 in airtime phoning Telkom in this regard. I have had the phone put down on me and people just disappear off the phone. Advised a few times of managers phoning me back and now for 2 months no one bothers to phone back</p>